FAQs

FAQs

Ordering & shipping

  • How can I have my order shipped?

    All masks are shipped per package. We charge standard € 4.95 handling / shipping costs. Also to Belgium.

  • How long does it take to receive my order?

    We aim to ship your order within 1-2 days.

  • Can I return my order?

    Always send an email to info@ov-proof.nl first. Then we can also discuss with you exactly what you want to return and why. For hygienic reasons, it is in principle not possible to return mouth masks.

  • How do I place an order?

    Choose a product in the shop, after which you can complete your order from the shopping cart.

  • If I have a question, how do I contact me?

    Contact us via info@ov-proof.nl or via our contact form on our website.

  • Do you offer mouth masks good protection?

    Our face masks are CE certified. They have a filtering efficiency of at least 99.9%. Our 3-layer certified mouth masks protect both you and your environment.

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